Privacy

This is the privacy statement of the Luther Museum Amsterdam, Nieuwe Keizersgracht 570, 1018 GV, Amsterdam, and it applies to the website with the domain name www.luthermuseum.nl.

Applicability

This privacy statement applies to all privacy-sensitive information or personal data that you provide to us, for example, through a registration form, contact form, or orders you place. We place great importance on the privacy of our customers and therefore exercise the utmost care in handling and protecting personal data. We process data in accordance with the requirements set out in the General Data Protection Regulation (GDPR). Luther Museum Amsterdam is responsible for ensuring that your personal data is processed in a proper and careful manner in accordance with the GDPR. In this privacy statement, we explain which data we process and for what purposes they are used.

Overview of personal data

Below is an overview of the personal data that we may process:

Name

Address

Telephone number

Email address

Bank account number

IP address

Gender

Date of birth

Purpose and legal basis for processing personal data

By entering your data on this website, you consent to its processing by us in accordance with this privacy statement. You can withdraw this consent at any time. However, if you do not provide certain data or do not allow us to process it, we may not be able to serve you adequately.

If the processing of your personal data is necessary for the performance of a contract to which you are a party, this may occur without your consent. Additionally, we may have a legal obligation to process your personal data.

We process your personal data for the following purposes:

Sending our newsletter

To be able to contact you if necessary for the performance of our services

To inform you about changes to our services and products

To process your payment

To deliver goods and services to you

We do not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

Disclosure to third parties

We may share your personal data with third parties if this is compatible with the purposes mentioned above. Disclosure to third parties may be necessary for the performance of the contract we have with you or necessary to comply with any legal obligation imposed on us. With companies that process your data on our behalf, we enter into a data processing agreement to ensure the same level of security and confidentiality of your data. We remain responsible for these processes. Outside the above situations, we will only disclose your personal data to other third parties with your explicit consent.

Commercial purposes

We may use your personal data for commercial purposes, such as to inform you further about our services or relevant products or services from carefully selected organizations. In such cases, you will only be informed at the email address you registered. If you do not wish to receive information about relevant products or services, you can easily indicate this by unsubscribing from our mailing list.

We only use anonymized data for market research and to optimize our services. This data is no longer traceable to you.

Your data will not be sold or shared with third parties for commercial purposes unless you give explicit consent.

Cookies

Cookies are small computer files created by a website and stored in your browser. This website uses functional cookies. These are cookies that are necessary for the technical operation of the website and your convenience. They ensure that the website functions properly and, for example, save your preference settings in your browser. These cookies do not infringe on your privacy, and we do not need your prior consent to use them.

Access, correction, or deletion

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or to object to the processing of your personal data. You have the right to data portability if we have digital personal data that we either process with your consent or process to perform a contract we have with you.

This means that you can submit a request to us to send the digital personal data we hold about you in a readable computer file to you.

You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to info@luthermuseum.nl.

To ensure that the request for access is made by you, we ask that you send a copy of your identification document with the request. Please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
We also want to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe that your data is not properly secured or if there are indications of misuse, please contact us via info@luthermuseum.nl.

Luther Museum Amsterdam

Nieuwe Keizersgracht 570, 1018 VG, Amsterdam

info@luthermuseum.nl